If you wish to monitor a new asset on the Railnova platform, your company administrator will first need to contact our Customer Success team by chat through the Railnova platform, by clicking on "Contact us" with the following information to create this asset:
asset name
asset type
asset UIC
The Customer Success team will create the requested asset in the system after ensuring that this hasn’t been created and activated on the platform already.
Please note that it is not possible to create an already existing asset on the Railnova platform again. If the vehicle already exists on the platform and belongs to another company, please contact their Railnova admin and ask him to share this asset with your company on the Railnova platform.
Once you become the admin of the vehicle, it will then be available for your organisation on the platform. As an asset administrator, you are the only one who can perform the following action:
share it with clients and partners
Further customisations can also be performed, depending on the permissions set when sharing the asset, the roles of users, and the company title :
assign a Railster to it and start gathering data
add a maintenance plan and plan the preventive maintenance (ECM only)
add a live data configuration
add labels
add homologations (aptitudes) (ECM only)
manage its components and their locations
set up counters (ECM only), add and correct counter readings
create rules in the Rule Engine
create and modify notification rules
create and modify asset preparations (operator only)
If you're interested to know the differences between the different company titles (admin, telematics owner, ECM, operator) and their permissions, you can have a look at this article.
Support
Do you still have questions? Go to the Railnova platform and click "Contact us" for help!
