Skip to main content
All CollectionsManaging your Railsters
Railster assignation and validation
Railster assignation and validation

How to assign a Railster and validate its installation

Updated over 12 months ago

Here is a short guide on assigning a Railster on the Railnova platform and validating its installation.

First, ensure that the installation complies with the Railnova installation procedure and cabling schematic you've received. Please ensure you don't deviate from the installation procedure provided by us.

Railster assignation

Once you've installed a Railster on an asset, you will need to assign the Railster to the asset on the Railnova platform. As long as the device hasn't been assigned, you won't receive any data from the asset.

To assign a device to your asset, go to the Railnova platform, head to the "Railster" section and click the "Assign Railster" link.

Note: If you can't access this page, please get in touch with the Railnova administrator at your company to check your access rights.

Otherwise, you can contact our support team via the chat button on the platform, and we'll assign the Railster for you. Please mention the asset number and the Railster number ("RUGXXX" or "RUGXXXX") in your message.

Select the Railster and the asset from the drop-down menus, then click on "Assign the Railster to an Asset" to assign the device to your asset.

If you don't see the Railster or asset you want to assign, it may be because the asset is shared with your company, and the asset admin didn't allow you to assign Railsters. In that case, please contact the asset admin and ask them to assign the Railster for you, or to give you the necessary permissions to assign a Railster yourself.

Software update

You'll then see a table that shows the status of all measurements on the asset in real-time. It will take a few minutes until the Railster fetches its production software update, and everything turns green.

While the software is updated, you'll see a banner to keep you informed about the status of the ongoing updates.

Issues during the installation

If the Railster is assigned but not functioning correctly, the system clearly indicates the issue and the necessary steps to correct it.

The first steps to follow are also described in this article.

Railster installation validation

If the installation is correct and all the rows are green, the system will validate the installation automatically. If this can't be done right away, e.g. if the asset is in a workshop with poor GPS or GSM connection, the system will regularly check and auto-validate successful installations.

Once the installation is finalised and validated, you will see a confirmation display. You can later easily access this page again via the "Equipped assets" page.

Congratulations, you're done! You'll start receiving data from your newly equipped asset shortly after.

Support

Do you still have questions? Go to the Railnova platform and click "Contact us" for help!

Did this answer your question?