The Operational Dashboard not only gives you a complete overview of your fleet's health and availability, but it’s also a powerful tool to manage your maintenance planning workflow

The dashboard allows you to plan maintenance interventions, preventive maintenance events, or corrective events based on manually reported defects by colleagues or partners. From there you can schedule and prepare for the actual maintenance.


1. Create a new event

To create a corrective event, go to the Operational Dashboard, open the detailed view of the asset and go to the tab "Events".

On the overview, you can see all events being planned, due, overdue or closed.

You can create a new corrective event by clicking on the blue button in the upper right corner of the page called "Create corrective event".

You can choose the type of event you would like to create by opening the drop-down list of the button:

  • create corrective event

  • create preventive event

Create corrective event

After clicking on the button "Create corrective event", you'll be led to a new window where you can fill in the form to create the new corrective event. The asset and the maintenance type have been already predefined and the mandatory fields are marked with an asterisk (*).

Please define:

  • the location of the incident

  • add a description

  • the impact of the event on current traffic (no impact, train cancelled, train delayed, rescue request)

  • the impact of the event on the status (operational, degraded mode, immobilised)

As an option, you can upload documents to the event or add one or more restrictions related to the event.

When you have finalised and included all information about your event, don't forget to save it by clicking on the "Create event" button. Once you’ve created a new event, it will be visible to all your colleagues immediately, keeping everyone up-to-date on the asset's condition.

Create preventive event

After clicking on the button "Create preventive event", you'll be led to a new window where you can fill in the form to create the new preventive event. The asset and the maintenance type have been already predefined and the mandatory fields are marked with an asterisk (*).

Please define:

  • Component (optional)

  • Description

  • Scheduling mode (choose between static due date or counter based due date)

  • When static due date: set up the date of your choice and add a tolerance date (optional) and date limit (optional)

When you have finalised and included all information about your event, don't forget to save it by clicking on the button "Create event". Once you’ve created a new event it will be visible to all your colleagues immediately, keeping everyone up-to-date on the condition of the asset.

New defect report

Your Railnova account does not grant you access to the Operational Dashboard? You can still report defects using the "New defect report" link from the menu,

or by navigating to the Railfleet section and clicking on the link "New defect report".

A new window will appear that requires you to choose an asset and define the maintenance type (corrective or servicing).

If you chose corrective, you'll need to fill in the information as shown in the picture below. Please note that a corrective maintenance notification is transmitted to Maintenance.

Please note that the Servicing option is being replaced by the new "Asset preparation" module. A "servicing" or "operational maintenance" event is only transmitted thanks to a notification rule (category "Create servicing event") because it does not concern maintenance. These servicing reports do not appear on the operational dashboard and cannot be scheduled in an intervention. If you want to learn more about how the "Asset preparation" module works, check this article.

If you chose servicing, you'll need to fill in the location and description. Please note that a servicing notification is sent only to Operations, as this doesn't concern Maintenance. This is a notification related to e.g. Onboard Safety Equipment, Sealing, ATESS cassette, Filling of supplies (sand, etc.)

When you have finalised and included all information about your event, don't forget to save it by clicking on "Create event" and you're all set!

Create intervention

To create a new maintenance intervention on the Railnova platform, open the detailed view of an asset and head over to the “Events” tab. Select all the events that should be part of the new intervention using the checkboxes on the right-hand side. Note that you can add campaign, preventive and corrective events to the same intervention.

Click on the blue “create intervention” button and fill out the form to plan the intervention.

  • Choose the intervention type (mobile team or workshop)

  • Assign it to your preferred workshop from the dropdown list

  • Define the planned start and end dates

  • Choose the intervention location from the dropdown list

  • Add a comment to the intervention (text field)

The selected events that belong to the intervention are listed under the section "Selected events" below.

Once you’ve saved the intervention by clicking on "Create intervention", everyone with access to the asset on the Railnova platform will be able to view it.

Editing an existing intervention

If you wish to edit one of the interventions you created earlier, go to the "interventions" tab in the detailed view of the asset, click on the intervention you wish to modify, and then on "Edit intervention".

Click on the "update intervention" button to save your changes.

You can also plan preventive and corrective maintenance interventions on the Maintenance Planning Dashboard by following the steps described in this article.

As a Railnova admin, you can search for interventions in the administration panel, in Railfleet under the section Maintenance data and Interventions.

Add maintenance events to an intervention in progress

When an intervention has already started, you can still add maintenance events to it. This way you can handle these events during the intervention that's currently in progress, instead of planning them for the next intervention.

To add an event to an intervention that's currently in progress, click on the intervention you wish to add the new maintenance event to.

A form, containing all the information about the intervention, will then pop up. Scroll down until you see a blue "Add a new event" button and click on it. Use the drop-down menu to search the open defects for the one you wish to add to this intervention. (If there are no open events for the asset you'll need to create one first.) Click on the "Save" button to save your changes.

The maintenance event will then appear in the list with the other maintenance events that are part of the intervention.

Closing an intervention

Once you've processed all maintenance events that are part of an intervention, you can close the intervention. To do so, go to the Interventions section under the detailed view of the asset, then select the intervention you wish to close.

A new pop-up window containing all the intervention details will appear. Close the events that have been performed during the intervention by clicking on "close", or "keep open" if the event hasn't been done during the intervention. Once it is done, click on the blue "Close intervention" button and close the intervention. The events kept open will appear in the list of events on the dashboard and can be planned for the next intervention.

Note that the system will not let you close the intervention if you haven't handled each event. Each one must either be closed or kept open.

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