If you would like to add custom fields to your events, defect reports or interventions, please contact our Customer Success team via the "Contact us" button on the platform and indicate the following information:
Would you like to have the custom fields for events (corrective, preventive or both) or interventions?
Do you need it to be a simple text field to enter a free text, a number field, a date field, or do you want a drop-down list with predefined options?
Does it need to be a mandatory or an optional field?
If the custom field is required for events, should it be for corrective, preventive or both events, and should it appear when opening, closing or both?
Should the field be only available to your company or also to the other companies with which the assets are shared?
1. If you've decided on a free text field: The Customer Success Team will create it for you, and the field will then be available based on your choice indicated (e.g. when closing an event or creating an intervention).
2. If you've decided on a dropdown list: After the Customer Success Team has created the custom field, you can populate the content yourself in the admin menu.
Populate the content of your dropdown list
Navigate to "Asset admin", scroll down to custom fields and click on the "View" link next to the enum groups.
On the overview page, you can see all Enum groups that have been created for your company so far.
Look up the one that you just requested and click on it. You can now start populating the content.
Label: you can add the labels in English, French, Dutch, German, Italian and Swedish. Please ensure that you enter the correct language in the corresponding field.
Value: you must assign a different value to each enum item; the values can't be identical.
Asset class: you can restrict the enum items to a specific asset class. However, it's not possible to use enum items on specific assets only.
Active: the "Active" box is checked by default, the enum item will automatically appear in your list once your enum group is saved.
Add another Enum item: You can add new enum items by clicking the blue link below the last item. The number of enum items is unlimited.
Once you're finished with your input, please don't forget the click the blue "Save" button to save and apply your changes.
How Custom fields are shown
Once you're finished setting up your custom fields and saving your changes, they will be shown just as you requested. The mandatory fields are marked with an asterisk (*).
When creating an event or a new defect report:
When creating an intervention:
Please note that the sequence of the fields on the platform is preset and can't be freely modified, and the fields are functioning independently without any dependence on each other.
Change the field name
If you want to change the field name created by the Customer Success team for your enum group, please contact us via the chat function of the platform to request this modification. You can however modify and translate the labels in your enum groups yourself.
Support
Do you still have questions? Go to the Railnova platform and click "Contact us" for help!
