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Creating and modifying contact lists

Manage contact lists

Updated over a year ago

Creating a contact list 

Contact lists can be used to simplify sending notifications to certain groups of people within your organisation, or your partners.

To create or edit a contact list, go to the administration menu and head over to the “Company” section. Click on "Contact lists" and click the “add contact list” button on the right-hand side of the page. 

On the next page, give your contact list a clear name and choose the users that should be part of the contact list. You can either select them from the list or look for a specific email address using the filter option. Select the address on the left, then click on the arrow that points to the right to add a user to the contact list. Hit the save button to save your new contact list.

You can also link one or more companies to your list and add one or more labels.

Once saved, you can add the contact list to a new or existing notification rule.

Couldn't find the contact you were looking for in the email list?

  • If the missing contact is from your company, you can easily add new users as platform administrator.

  • If the missing contact is from another company, please first ensure that you have shared assets with that company. Email addresses of the users won't be visible to you if you don't have an active sharing with that company.
    If a sharing exists, but you still can't find the contact person, they may not have an account yet. Please contact the administrator of the other company to ask that they create an account for that specific user.

Modifying a contact list

To modify one of your contact lists, go to the Company section in the administration menu. Click on “Contact lists” and select the contact list you wish to edit. You can modify its title, add or remove users from the list, or associate it with one or more labels.

To add a new user, you can follow the same steps as when creating a new contact list: select an address from the list on the left, then click the arrow pointing to the right to add the selected user to the contact list.

To remove a user from a contact list, select the user's email address from the list on the right, then click the arrow that points to the left. This user will no longer receive notifications sent to the contact list they were on.

Save your changes, and you're all set!

Support

Do you still have questions? Go to the Railnova platform and click "Contact us" for help!

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