Creating a new account for someone else

As a company admin, you can easily create new users within your company.

Please note that if you don't have access to the administration page, you'll need to contact a Railnova administrator at your company who will create an account with the necessary permissions.

To create a new user, first go to the Administration page. Head to the "Company" section and click on “Users”.

You will see the list of all the users within your company and manage them: change their role, deactivate them, add a label or a contact list.

If you need to bulk edit users (activate/deactivate them or change their role), you can do so on this overview page. Once you're done editing, don't forget to click on the blue "Save" button at the bottom right corner of the page or your changes won't be taken into account.

You can only add a label or a contact list on the user page itself. Click on the user's email address to access the user's page, make your changes and save.

If you want to add a new user to your company, click on the green button "Add user" at the top right of your screen.

This will take you to a new page where you will need to enter the following information:

  • the user’s email address

  • the user’s role (role within the platform which defines their access rights)

  • the user’s first and last name

  • the user’s preferred language (Railfleet is currently available in French, English, Dutch and German). The new user can change the preferred language at any time once the account has been created.

Click on the "Save" button on the right-hand side of your screen to create the user. Once the user is created, you must inform them that they have to reset their password to log in.

Want to create an account for yourself?

If your company has allowed auto-registration, you can go to the sign-up page and follow these easy steps to sign up.

Still got questions? Go to the Railnova platform and click "Contact us" for help!

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