On the Railnova platform, you can set up multiple rules to send out notifications about maintenance on your locomotives to your colleagues, maintenance partners and clients. 

You can define who should receive the automated notifications by adding the email addresses or contact lists to the notification rule. However, it’s also possible to dispatch your notifications to a different list of users, depending on the locomotive position. This will ensure that the people closest to the locomotive will be warned about maintenance happening in their area.

To illustrate the configuration of such rules, we’ll show you how to dispatch a defect report by geographical zone below. Now, let's dig into this awesome feature!
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First of all, you have to create a new category of labels for the geographical zone alert. If you already have a label category for geographical zones and only need to add a new label, you can skip this step and move on to the next one.

To create a label category, go to the administration panel and scroll down to the “Labels” section.

Click on the "Add category" button on the top right of your screen, and fill out the form on the next page. Give the category a name (e.g. “Geographical zones”) and save the new category by clicking on the blue save button.

Now you can create different labels representing your geographical zones: head over to the “Label” configuration in the administration panel.

For our example, we will create the following labels: South of France, North of France, and Swiss border. First, enter the name of the new label, and then select the category the new label belongs to.

Once you’ve created your labels, you can set up the contact list for the notifications. Go back to the administration panel and create new contact lists in the “Company” section (you can learn more about creating contact lists here).

For our example, we have created three contact lists, one for each of our zones. The people we’ve added to these contact lists are the users that will be notified when a defect report occurs in their zone.

For each of these contact lists, we now have to assign the matching label we created at the previous step.

For example, the following screenshot shows that we have assigned our "South of France" label to our "South of France team" contact list.

We are almost done! But before we can send out alerts by geographical zone, we first need to create the actual geographic zones on the Railnova platform. You can find out how to create geographical zones here. For our example, you can see that we have configured the "South of France" zone we would like to use to dispatch our defect report notification.

One final action before we can dispatch our notifications to contact lists based on geographical zones: we need to set up the notification rule for the defect report itself. You can find details on how to create such a notification here. 

In order for your alert to be dispatched depending on the geographical zones and the related contact lists we have created, we simply have to configure the notification rule to dispatch information based on our "Geographical zones" category.

This configuration can be reused on multiple notification rules, such as notifications about interventions.

Do you still have questions? Go to the Railnova platform and click "Contact us" for help!