If you're a company administrator, you can go to the “Assets” section in the admin panel and click on “Counters” to update the counter value directly on the counter page.

Search for the asset counter for which you wish to add a manual counter reading.

Click on the asset or component name to open the page with all the counter information.

Add your manual counter reading at the bottom of the page. To do so, simply enter the counter value and the date and time of the counter value you wish to report.

To save your manual counter reading, click the blue "Save" button in the upper right corner of the screen.

If an erroneous value has been entered in a manual reading or when closing a maintenance event, you can always correct it afterwards.

Note: You cannot delete a counter reading.

Counter readings entered when closing a maintenance event have a greyed-out background on the counter page and will mention the preventive event number.

You can only correct these readings by editing the closed event via the operational dashboard or the maintenance planning page. Modify the counter reading and save your changes.

Manual counter readings outside maintenance can be modified directly on the counter page.

Go to the administration panel and click “Counters” in the “Assets” section. Search for the asset, then click on the counter you'd like to correct.

Modify the value and/or date, then click on the blue "Save" button in the upper right corner to save your changes.

Do you still have questions? Go to the Railnova platform and click "Contact us" for help!