Be alerted when an asset is in a charging zone but hasn't been charging for more than an hour.
Setting up notification rules for the "not charging" alert
To create a notification rule for the "not charging" alert you first need to log into your Railfleet account. Then go to the Administration page by clicking on your email address in the upper right corner of the page and selecting "go to administration".
Head over to the Administration menu on the left hand side and select "Notification rules" in the Notification section.
Click the green button on the right hand side of the page to set up a new notification rule. Next, give the notification rule a name (e.g. "In charging zone but not charging"). Check the boxes next to
Is active, if this notification rule should be executed
Send email, if the alert notification should be sent as an email
Is alert, if the alert should be shown on the operational dashboard
Then select the event type "Alert: Inside potelet zone but not charging" from the drop down menu.
Next, select who you wish to inform about the alert. You can do this by selecting a category (e.g. the category "maintainer" or "operator") at the bottom of the form. Select "Label of the asset" to contact the people connected to the asset for which the alert has popped up.
You can also select specific people you wish to contact in the "Always notify these users" section near the bottom of the page. Search and select an email address and click on the grey arrow that points to the right to add the user to the "to contact" list.
If you don't want to receive this alert for all your assets you can easily select assets or asset classes. To do so, go to the "Filter" tab at the top of the page. Select the assets or asset classes from the lists and click on the grey arrow that points to the right to add them to the whitelist. If no assets or asset classes are selected, you'll receive the alert for all your assets or asset classes.
Click the "Save" button in the upper right corner of the page to save the new notification rule. Once the rule is active you will start receiving the battery alerts when abnormal battery voltage levels are detected.
Learn more about notifications and how to configure them in the documentation here.