Fault codes alert

Fault codes are codes generated by the components on your locomotive. These fault codes transmit informative, warning and erroneous behavior occurring during the asset operation.

It can be particularly relevant to be alerted when certain fault codes are generated on your locomotives. This is the role of the alert "Fault code".

At Railnova we categorize fault codes into three categories: info, warning and error, which are the product of our acquired experience and domain knowledge throughout our years as a railway telematics provider.

Setting up notification rules for Fault codes

To create a notification rule to be alerted of fault codes, you first need to log into your Railfleet account. Then go to the Administration page by clicking on your email address in the upper right corner of the page and selecting "go to administration". 

Head over to the Administration menu on the left hand side and select "Notification rules" in the Notification section.

Click the green button on the right hand side of the page to set up a new notification rule. Next, give the notification rule a name (e.g. "Warn workshop of critical fault codes"). Check the boxes next to

  • Is active, if this notification rule should be executed

  • Send email, if the alert notification should be sent as an email

  • Is alert, if the alert should be shown on the operational dashboard

Then select the event type "Alert: Fault code" from the drop down menu.

You can restrict the notification in order to be alerted only of 

  • specific fault codes or 

  • specific levels of criticality 

For example, if you want to be alerted only of fault codes of the "error" category, you can fill the fields "Filter key name" and "Filter key value" in the following manner:

Next, select whom you wish to inform about the alert. You can do this by selecting a category (e.g. the category "maintainer" or "operator") at the bottom of the form. Select "Label of the asset" to contact the people connected to the asset for which the alert has popped up.

You can also select specific people you wish to contact in the "Always notify these users" section near the bottom of the page. Search and select an email address and click on the grey arrow that points to the right to add the user to the "to contact" list.

If you don't want to receive this alert for all your assets you can easily select assets or asset classes. To do so, go to the "Filter" tab at the top of the page. Select the assets or asset classes from the lists and click on the grey arrow that points to the right to add them to the whitelist. If no assets or asset classes are selected, you'll receive the alert for all your assets or asset classes.

Click the "Save" button in the upper right corner of the page to save the new notification rule. Once the rule is active you will start receiving alerts when a fault code occurs on your locomotive.

Learn more about notifications and how to configure them in the documentation here.

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