Notifications allow you to monitor alerts and inform you when a specific event occurs.
Based on the defined rules, you will be notified by email about certain alerts.
Whenever there’s a positive match between a message and a notification rule it will create a notification in the Railnova database and send an email to the interested users.
Creating notification rules
To create a new notification rule for your company go to the administration page. Go to "Notification -> Notification rules" in the Asset admin section.
You'll see a list of all notification rules for your company, whether they are active or not.
Click on the green button "Add a notification rule" on the top right of your screen to create a new rule.
On the next page you’ll need to complete the following steps:
Choose an appropriate rule name
Choose if the notification should be sent as an email and/or if it should be shown as an alert on the Operational Dashboard.
Set the Event Type to the alert you want to monitor (ex: alert_low_battery)
Select when the notification should be triggered (e.g. when the event starts and/or finishes)
Add yourself and/or others to the User whitelist
Then click on the "Filters" tab to add the locomotive(s) you want to monitor to the Asset whitelist.
If you want to monitor all your assets of a specific type, you can add that type to the "Chosen asset class whitelist" instead of adding every single asset to the "Chosen asset whitelist".
In the future, if an asset from that type is added or removed, you won't have to manually modify the rule, the asset class whitelist is automatically updated.
If you've chosen to send the notification as an email, you’ll also be able to slightly customise this email: the alert information itself can’t be customised, but you can add custom information in the footer. This information could be company information, the reason why someone is receiving the alert, or instructions on how to act on the alert, all this is up to you! You can update the custom message at any time.
To add your custom footer, click on the "Customization" tab and enter your text in the language(s) you need.
Modifying notification rules
You can later extend this configuration to more locomotives and more users if desired.
Simply go to the notification rules overview in the admin menu and click on the rule you'd like to modify:
To modify who should receive the notification, select a person from the list on the left-hand side and click the arrow that points to the right to add the user to the whitelist. Or, select one from the right-hand side and click the arrow that points to the left to remove the user from the whitelist. This way the user will no longer receive the automatic notifications.
To modify the assets, go to the "Filters" tab, select an asset from the list on the left-hand side and click the arrow that points to the right to add the asset to the whitelist. Or, select one from the right-hand side and click the arrow that points to the left to remove the asset from the whitelist.